Terms and conditions

Credit card payments in favor of Jahrod Alcindor are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an e-mail to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

Prepaid Tour/Excursion Packages
 

By reserving your tours or excursions, you grant authorization to Eco  Adventures to book reservations for the total reservation price. You also agree that your credit/debit card will be charged by Eco Adventures for the total reservation price.

Cancellation Policies & Penalty Fees

For cancellations by direct guests or travel agents, cancellation charges depend on when Eco Adventures receives notice of the cancellation. For reservations in default of the following Cancellation Policies the following charges are applicable:

Resort /Hotel Guests:

 

Cruise Ship Guests:

 

Group Reservations:

 

 

Refund Policy  


No refunds or adjustments will be issued for any portion of your tour or excursion which was not utilized.

Revisions to Reservations:
All requested changes to existing reservations remain subject to Eco Adventures sole discretion, and any changes must be approved in writing.

Changes are subject to all applicable fees, and charges. Guests wishing to make a change, please contact our offices directly via  option on www.stluciaecoadventures.com or call 1(758) 7168396.

 

Additional Bank & Credit Card Charges

 

Certain banks and credit cards also impose fees for international transactions. By reserving your tour or excursion package on this website, you may see an additional cost/fee appearing on your credit card statement. This fee is solely determined by your Banker and/or Credit Card Providers and Eco Adventures takes absolutely no responsibility for these associated charges should they occur. If you have any questions about these types of fees/ charges applied to your reservation, please contact your bank directly.

Legal 

 

This agreement is governed by the laws of the island state of Saint Lucia. You hereby consent to the exclusive jurisdiction and venue of courts in Saint Lucia, in all disputes arising out of or relating to the use of this Eco Adventures and www.stluciaecoadventures.com. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship  of any kind exists between you and Eco Adventures as a result of this agreement or use of this Web site.

The execution of this agreement by  Eco Adventures is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by Eco Adventures with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any and all rights not expressed or granted herein are reserved.

 

From Rates & Prices Online

The "From" price stated online refers to the lowest seasonal price rates published throughout the calendar year, these rates are not guaranteed and are subject to change without prior notice. An official quote must be obtained from the Online Booking Engine or Representative for final pricing.

 

All rates displayed online are stated in US dollars and do not include taxes and applicable fees, for final pricing please obtain an official quote from the Online Booking Engine or Representative.